Returns & Exchanges
At Tactile Turn, we stand behind the craftsmanship of our products and want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing